Bell Said I Canceled My services!!
I'm not sure who at bell takes clients ordering or cancellation orders, but Bell got it wrong.
Early this morning I get a knock at my front door. When I answered it. it was a Bell technician here to disconnect my Bell Fibe,internet & Home Phone per my request? I said you must ber mistaken because I never put in a request to have my Bell services cancelled. I told him I like my Belll services. He showed me the work order. I said thats my address but thats not my phone number.
He was surprised. He said to wait a minute, went back to his truck, made a call(not sure whohe was talking too was on the phone for about 10 mins, then made a second call lasted few mins)he then came back apologized. Apparently the "office" made a mistake, had the right street number but the wrong street name. The street he mention was four streets behind me. He apologized again and left.
A few hours later I get a call from the "Loyalty Department" apologizing for the mix up in the 'Cancellation request'. The woman I was speaking with offered me 2 months of TMN/HBO/Encore free for 2 months plus a $20 credit for the mix up. I took the 'gift' and thank her for the offer.
So Bell it "appears" does care for there customers that or they didn't want to loose a customer paying over $400/month for Bell services.
It's fun being weird It's fun being weird It's fun being weird You should try it sometime. The Detour