I cancelled after 6 hours and a good fight
I cancelled Bell Fibe TV (kept Internet and Phone Fibe) just after 6 hours when I realized Bell fooled around with packaging.
Most infuriating was the fact that I live in Quebec city and I lost Montreal TVA and Radio-Canada head stations. I ended up with retention department (after around 4 hours on the phone) and explained my case since they did not believe my assertions but sadly enough this is true.
If you live in a remote city where you have local stations (the case for SRC and TVA in Quebec city) you automatically lose other stations from that province.
I told them this blackout (I call this censorship) was ridiculous since I could pick-up those stations locally over the air with small indoor antenna. But to no avail.
I told retention that I then wanted to cancel my Fibe TV service and wanted to keep my existing Bell ExpressVu service. They objected to that saying I could NOT return on my decision. I told them my ExpressVu service was NEVER cancelled and then and only then they agreed to keep my ExpressVu service alive.
Of other worthy mentioning, Bell Fibe replaces the head stations on ExpressVu such as PBS from WGBH Boston and other american networks with cheap rebroadcasters along the border. Quite a difference between local affiliates that do not buy many of the head office programs and receiving directly the PBS head station from Boston !!!! Same for ABC, NBC and CBS stations that are all replaced by cheap Platsburgh or Vermont alternatives.
Matter of fact, they seem to copy the exact Videotron channel lineup !!!
What a bummer !