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Channel up/down problem

2K views 2 replies 2 participants last post by  Baslim 
#1 ·
I just had a Telus 4K install, replacing Expressvue. Although some problems I was able to resolve, including an HDMI handshaking error with an older TV which required switching to analog, I have a problem in that the channel up/down keys on the Telus remote don't work unless I use the guide key first. Is there a way around this?
 
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