Telus 4K Discussions - Page 4 - Canadian TV, Computing and Home Theatre Forums

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post #46 of 51 (permalink) Old 2017-12-30, 12:50 AM
 
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Any news of some new 4K channels coming to Optik this year? Or for that matter, more content?

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post #47 of 51 (permalink) Old 2018-01-26, 01:27 PM
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Question 4K Box Speed

Hey everyone,

Last night I switched on my TV and the 4K Box had the initializing screen up. Within a minute or two the box was functional and allowed me to start using it to watch my recordings. However, now the fast-forward, rewind etc. are very slow to respond. Prior (earlier in the day) it was instant I could click fast forward multiple times and it would instantly change. Now there is almost a full second delay before the screen updates where the program is currently fast forwarded to.

I have restarted the box, unplugged for ten minutes.

Does anyone know of a recent update being scheduled or should I be contacting Telus support?

It's a minor inconvenience but quite annoying.

Any help would be appreciated.

Thanks!
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post #48 of 51 (permalink) Old 2018-01-27, 11:22 AM
 
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There was an update few nights ago. Friend of mine asked me the same question. Told him to reboot, but did not hear back. So, you are not alone.

I, on the other hand, have different issue since update. Whenever I switch channels, after about 15-25 seconds I now get 1 second freeze or pixelation. Is it possible that happens when they switch from unicast to multicast?

Last edited by 57; 2018-01-27 at 12:47 PM. Reason: Unnecessary Quote Removed
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post #49 of 51 (permalink) Old 2018-01-29, 11:09 PM
 
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Telus 4K Discussions

I noticed the 4K box responding a little slower, but nothing too bad. I did notice that on the Netflix app it has HDR now! I was wondering if that was going to happen. Or has that been there before this update? My Sony TV just had a update a few weeks ago as well.


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post #50 of 51 (permalink) Old 2018-02-02, 02:40 AM
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I also noticed that FF and Rewind on recorded programs is very laggy since yesterday...very annoying.
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post #51 of 51 (permalink) Old 2018-02-09, 02:21 AM
 
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Quote:
Originally Posted by Jaygeetee View Post
I also noticed that FF and Rewind on recorded programs is very laggy since yesterday...very annoying.


I just read they are aware of the issue and are working on a fix in future update. Hopefully very soon!


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