Customer Supplied Equipment / QoS / ToS
I am posting to comment on the use of "customer supplied" equipment as it applies to Optik QoS and the Telus Terms of Service.
I have Optik Turbo with 3HD/1SD. The modem is an ALU. A "customer supplied" 10/100 switch is connected to the ALU. Two routers are connected to the switch. A Telus supplied D-Link router is used for the TVs. A "customer supplied" router is used for the PCs. There are no QoS issues whatsoever with this configuration. Before the upgrade to Optik Turbo, even with 3 active HD streams, I was getting over 14 Mbps DL and 1 Mbps UL. With 3 active HD streams and 1 active SD stream, I was getting over 12 Mbps DL and 1 Mbps UL. After the upgrade to Optik Turbo (25 Mbps) the maximum speed is 24 Mbps DL and 2 Mbps UL. Even if the PC is connected directly to the ALU, the maximum speed is the same. The system works perfectly with all 4 TV streams active. (Obviously since the link speed is the same 30 Mbps DL and 3 Mbps UL, there is no more total bandwidth now than there was before the upgrade.)
Telus is fully aware of this configuration, which has been in place since day one. It was installed by a Telus technician, who said it was an ideal configuration. Telus tech support has never once questioned the configuration, nor has Telus ever threatened that they would cancel my service for violation of the Terms of Service. Knowing that this configuration works so well, I would not willingly give up the ALU. I don't care what router is used for the TVs, but I would not pay $1 for either the D-Link or the Actiontec as PC routers due to their lobotomized firmware. They are both very underwhelming PC routers.
It's nice that people who are unfortunately stuck with the Actiontec can come to this board to get help to use their own routers, but the FUD about customer supplied equipment is misleading and does not reflect well on Telus.