If you don't want to sign a Telus contract (and why would you) you have to buy the hardware Box. Straight cash, homey.
Service agreement or none, it makes no difference. You DON'T have to buy the box. If you don't sign a service agreement you will be charged rent for the STBs. $10/month for a 330 and $15/month for a 430 (PVR). With a service agreement you get either $5, $10, or $15/month credit toward STB rental. That is how it works.
As I've pointed out previously on the forum a contract or "service agreement" only gets you a credit for STB rentals, nothing more.
You get free installation with or with out a contract or "service agreement", you also are not required to buy the STBs with or without a contract or "service agreement" (with all STBs beyond the second one charged $50 each to install).
You can opt to purchase or rent your STBs. If you rent you can have some of the rental waived if you choose a service agreement.
Make it simple. Don't want a contract? Fine, order your Optik, get it installed. Make sure its what you want. After a couple months go to a retailer and buy your STBs if you want to save rent, OR go with a service agreement of 3 years, get the rent waived on the PVR and buy the other STBs thereby saving the rental cost. Then if the PVR craps out TELUS will replace it and you will have the other STBs pay themselves back in rental savings after 12 months or so. Thats how I did it.
TELUS will send somone out to get the rental STBs and you will be given the reg codes over the phone to register your new retail STBs after the rental ones are remotely `deactivated`. All you have to do is plug the new ones into the same connections as the installer setup for the rentals and register them, reboot and your all set. You don`t need a visit, so there is no charge to convert from rental to purchased, unless you`re adding an STB to a location not previously installed, if you need a new STB added there is a $100 charge to send the tech for one additional STB installation and $50 more for each additional STB after that. Several people on this forum have done this and posted their experience.
- another TELUS tech