Review: Staples.ca - Canadian TV, Computing and Home Theatre Forums
View Poll Results: How satisfied are you with this retailer?
Extremely Satisfied 8 38.10%
Somewhat Satisfied 6 28.57%
Somewhat Dissatisfied 2 9.52%
Extremely Dissatisfied 5 23.81%
Voters: 21. You may not vote on this poll

 
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post #1 of 5 (permalink) Old 2007-04-03, 02:32 PM Thread Starter
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Join Date: Dec 2001
Location: Toronto
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Review: Staples.ca

The purpose of this thread is for Digital Home members to review and relay their experience buying consumers electronics at Staples On-line.

Please post Staples in-store reviews here.

This thread is strictly for reviews and is not for discussion. If you have any questions about what belongs in this thread, then please this thread prior to posting.

When you post, please try to include the following information:
  • What product or service you purchased.
  • Approximate timeframe you ordered the product
  • What location you dealt with if it’s a company with many stores or service locations
  • Your overall level of satisfaction
  • If you had a positive experience, please explain what made it such a positive experience.
  • If you had a negative experience, please read our guidelines below.
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post #2 of 5 (permalink) Old 2008-06-24, 01:27 PM
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Join Date: Feb 2006
Location: Thunder Bay, Ontario
Posts: 4,853
Hope this includes Rebates.


* What product or service you purchased.
I ordered a Lexar 2 Gig MicroSD for my phone
* Approximate timeframe you ordered the product
Ordered on 1/29/2008.
Received it 1/31/2008.

* What location you dealt with if it’s a company with many stores or service locations
The item was delivered from the local store in Thunder Bay

* Your overall level of satisfaction
I have no problems with product and the service of the order

* If you had a negative experience, please read our guidelines below.

The problem is the Online Easy Rebates. I ordered the card online and everything was setup by Staples and they still rejected my rebates twice (I resubmitted three times after the first two were rejected) and the third one, the rebate was removed.
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post #3 of 5 (permalink) Old 2008-07-08, 07:23 AM
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Location: Thunder Bay, Ontario
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Just an update. I got the rebate check yesterday,
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post #4 of 5 (permalink) Old 2009-02-01, 07:58 AM
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Join Date: Dec 2008
Location: Toronto
Posts: 18
Canon MX850 4-in-one

Bought this at the Toronto 1140 Yonge Street store. Oddly, there was no sample on the floor. I showed a salesman the Staples on-line printout and he brought me one from the back. Why were they hiding it? It is a super machine, top-rated by CR, so maybe they had a run on it--who knows? The shopping experience was not the thrill of a lifetime, but it was the usual competent courteous service I have come to expect from Staples.
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post #5 of 5 (permalink) Old 2009-02-01, 06:33 PM
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Join Date: Nov 2007
Location: Gatineau
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Office supplies etc...

I am a repeat client as I regularly buy office goods to replenish the company stock (paper, envelopes pens, electronis etc..).
Approximate timeframe you ordered the product
I mainly deal with the Gatineau & Nepean stores.
Generally, the good provided are of acceptable quality and fair pricing.
The only problem I ever had was on the few occasions were I would need sale guidance. I found that the Nepean store was quick to respond to my needs while the Gatineau store was quite difficult to get help when required. On occasions, the sale rep didn't even know what I was talking about, never knew they ever had the item in stock.
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