Burn in bars on my HCL473W - Canadian TV, Computing and Home Theatre Forums
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post #1 of 2 (permalink) Old 2003-10-27, 02:58 PM Thread Starter
Join Date: Oct 2003
Posts: 3
Burn in bars on my HCL473W

I purchased my first projection TV less than a year ago a 47" Samsung Tantus it came with Rogers HDTV promotion for one year. Most of the programing is 4:3 ratio. Since the HD terminal connects to componet 2, I was unable to stretch the programs to the full screen size(ie. had black bars on each side). I now have a burn in problem on each side of the screen, 2.5". Samsung said this not a warranty problem.
Is there anything I can do?
Will the burn in continue to get worst?
Why would Samsung and Roger combine these two products knowing many consumers are going to wreck their new TVs?
Is there any way to get Samsung to help me?
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post #2 of 2 (permalink) Old 2003-10-27, 03:35 PM
Join Date: May 2002
Location: Toronto, Rogers, 9865 & 8300-eHDD, Sharp LC75N8000U, Denon AVR4310Ci; Sony KDL40W3000, 9865
Posts: 55,341
You can try, but read the following thread.


Sorry, the URL in the post doesn't work any more. Basically it was about a person such as yourself who had burn line problems. They are not covered by warranty and most operating manuals tell you not to leave static images on your screen. You're probably out of luck unless the manufcturer or dealer takes pity on you.

The discussion in the rest of the thread is valid.

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