Dead Pixel Policies - Canadian TV, Computing and Home Theatre Forums
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post #1 of 4 (permalink) Old 2008-01-13, 11:02 PM Thread Starter
Join Date: Sep 2002
Location: Toronto ON
Posts: 10
Dead Pixel Policies

Sorry if this is a repost, but I couldn't find this info on the forum...

What are the dead pixel policies for the big stores downtown Toronto?

Best Buy
Kromer Radio
Bay Bloor Radio

1. Say if I find a dead pixel within a week?
2. Say if one goes dead within ~3 months?

Thanks in advance.
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post #2 of 4 (permalink) Old 2008-01-14, 01:43 AM
Join Date: May 2002
Location: Toronto, Rogers, 9865 & 8300-eHDD, Panasonic TCP65S1, Denon AVR4310Ci; Sony KDL40W3000, 8300-eHDD
Posts: 53,738
Similar to plasmas. See:

Dead Pixels Discussion and the links therein.

Probably only the stores that have a 100% satisfaction warranty will accept a return, and then only within the time limit of that warranty - perhaps 30 days...

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post #3 of 4 (permalink) Old 2008-01-14, 08:06 PM
Join Date: Nov 2002
Location: Mississauga, Ontario
Posts: 1,950
I had some dead pixels develop in under a week on my first Sharp LC32D34U. I took it back to the shop I dealt with and they exchanged it for another one, no questions asked.

It would really depend on the store but I know the manufacturers are pretty anal about stuff like that. Basically most say there has to be a cluster of several in a tightly-closed group before they'll warranty it.
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post #4 of 4 (permalink) Old 2008-01-14, 10:39 PM Thread Starter
Join Date: Sep 2002
Location: Toronto ON
Posts: 10
Thanks for the info guys - yep, 30 days is pretty standard - called to verify.

I ended up ordering the LCDTV tonight.

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