Well, back in mid-November Future Shop reserved an incoming GT30 for me and we scheduled delivery for Saturday. The delivery people were no-shows so I went to FS on Monday and turns out that one associate sold the TV after it was earmarked for me but before my sales person could label it as sold. So I patiently waited for the next one. Had a delay of about a week trying to fit a delivery slot into my busy schedule. Today I decided to pack up my old TV and take it in myself for the swap.
When we checked it at the store we noticed that the box had been opened.The sales guy said that someone else had probably opened it to check it before. I had a sneaky suspicion it was a return. Stupid me I made the same mistake as I did on the first TV and looked at it on a very oblique angle. It looked OK, but when I got it home, sure enough it had a cracked screen as well It was clearly a return as there was no remote and no USB Wi-Fi dongle.
So the third time was not a charm.
I immediately went back and they naturally tried to accommodate me, but there is no 60" GT30 in any Ottawa store or the GTA warehouse.
So I'm hooped for getting a GT30 in any reasonable time.
Any suggested plans of action for me?
Given this last fiasco was completely Future Shop's doing and there is not replacement TV for me as planned, I think FS should recognize this with its response.