Join Date: Jan 2006
Location: North Vancouver, BC
I am quite dissapointed with Sears. They had a sale in their Outpost store last week.....take an additional 40% off!
I found a great deal on a leather jacket, and ordered it, with me to pick it up at my nearest Sears. It sold out online very quickly after I had ordered mine.
I went to pick it up at my local Sears today, and the very kind lady behind the counter went to grab it for me. She came out with a bag marked with my tag, saying my name with "Black Leather Bomber Jacket" on the tag. Inside the clear bag she had, was a beige ladies blazer. The service lady was fantastic, looked everywhere for my mistagged jacket, called the warehouse, but, as I thought, the item was sold out, so I was offered a refund.
...plus a ten dollar gift certificate.
Again...the service person was fantastic......but......who is the moron packaging the items?
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