Review: Costco - Page 3 - Canadian TV, Computing and Home Theatre Forums
View Poll Results: How satisfied are you with this retailer?
Extremely Satisfied 189 79.08%
Somewhat Satisfied 33 13.81%
Somewhat Dissatisfied 7 2.93%
Extremely Dissatisfied 10 4.18%
Voters: 239. You may not vote on this poll

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post #31 of 32 (permalink) Old 2012-04-15, 06:00 PM
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Join Date: Apr 2012
Posts: 18
my experience with costco has been very good. bought a ski lift package for local ski hill from them for my parents. but my mom broke her ankle and couldn't use the card before it expired (some people have no luck). i took the card back to costco 3 months later, with receipt, and they returned the cash no questions asked.

PRO:
Unique items of high quality. It's always a pleasant surprise to shop at costco.

CON:
long line ups.
electronic equipment is always last years model (which is usually OK for me)
knucklez is offline  
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post #32 of 32 (permalink) Old 2014-12-14, 08:01 PM
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Join Date: Nov 2003
Location: Airdrie, AB
Posts: 4,258
Used the Costco web site back in August to schedule the replacement of two garage doors including new openers. They were quick to book a visit of our house and show the options. We were already set from their brochure so it didn't take long. When the contractor came to do the work, it was done really well except that they were out of the weather stripping for the color we chose. They said they'd return the next week. The next week came and they were a no show. Phone calls went unanswered. We called Costco to complain and they reacted swiftly. They got on the contractor's case very quickly and they came the next day to finish the job (they bought the weather stripping from another supplier at a higher price and it was their expense).

So far, very satisfied.
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