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More layoffs at Bell Media

2K views 8 replies 6 participants last post by  ExDilbert 
#1 ·
#5 ·
The amount of American talking heads on TSN is staggering these days. Guess it's cheaper than Canadian talking heads.

Considering what's going around about Bell's predatory upselling (punishing employees who don't upsell someone that calls to report a deceased relative!), none of this should be surprising. It's a true product of modern business school thinking.
 
#6 ·
Here is my take on "modern business school" thinking and the Canadian corporate landscape:

Current profit isn't good enough for the shareholders...Cut costs to make more profit...don't listen to customers complain about the "new improved" product..be unhappy with the profit...make a cheaper "new improved" product that turns away customers...wonder why profit is down...make more cuts and the product even less appealing to customers by downsizing and making it more cheaply to try and boost profits...wonder why profit is down...make more cuts...cheapen the product, er, "new improved" again...wonder why you have no customers...go bankrupt and line the pockets of senior executives.

Bell's model seems to be the same as the few corporations I have worked for over the years that no longer exist...
 
#7 ·
Current profit isn't good enough for the shareholders...Cut costs to make more profit...don't listen to customers complain about the "new improved" product..be unhappy with the profit...make a cheaper "new improved" product that turns away customers...wonder why profit is down...make more cuts and the product even less appealing to customers by downsizing and making it more cheaply to try and boost profits...wonder why profit is down...make more cuts...cheapen the product, er, "new improved" again...wonder why you have no customers...go bankrupt and line the pockets of senior executives.
You forgot these intermediate steps...Run to the CRTC and whine to get new regulations that favour Bell and drives away customers...Run to the CRTC and whine to get new regulations that favour Bell and drives away customers...Run to the CRTC and whine to get new regulations that favour Bell and drives away customers.

And these other intermediate steps...Make your customers feel cheated and lied to...Make your customers feel cheated and lied to...Make your customers feel cheated and lied to.

Then wonder why you are one of the most hated companies in Canada.
 
#9 ·
Bell's model seems to be the same as the few corporations I have worked for over the years that no longer exist...
Except that Bell isn't going anywhere. It's the profitable companies that survive. What workers and customers think of them doesn't seem to matter anymore. That's especially true of protected industries, like broadcasting, that have captive audiences in many countries. It's the product that sells, not the company, and the company that make profits, not the product. Revenue streams come from many sources, not just the consumer.

Most of the companies I have seen disappear have done so due to being purchased and assimilated by larger companies. So they did disappear but only because they were successful and became competitors to more profitable, predatory companies that took them over.
 
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