So after exchanging emails all week and not getting anywhere with the clueless customer service department, I noticed that 1 game was actually listed on the guide. That gave me some hope that everything would turn out fine in the end. This morning I checked again and sure enough the remainder of this weeks games are also listed. So for whatever reason, it took until Thursday for the schedule to appear. Very odd as the entire season I'd see next weeks games listed while I was still watching games from the current week. Anyway, I still never got an explanation as to why it took so long. The CD department didn't even seem to understand my question either. At the end of the day, it turns out the way I hoped it would.
Merry Christmas, Happy Holidays & Happy New Year to all.