Oct 2 7:14 PM All HD Absent (Anik F2 Service Being Restored) - Page 3 - Canadian TV, Computing and Home Theatre Forums
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post #31 of 46 (permalink) Old 2016-10-03, 09:58 AM
 
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IF you are getting HD you are the only one in Canada! Good for you! Not sure how you are getting it though? I think if you check it is SD not HD.
Even Sportsnet 360 on 309 is SD and all of the CDN HD channels are "Loss of satellite" message?

This morning is the same not HD anywhere! Hopefully Shaw will be compensating all of it's customers for the loss? LOL!!!
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post #32 of 46 (permalink) Old 2016-10-03, 10:36 AM
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Found the issue lol

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post #33 of 46 (permalink) Old 2016-10-03, 10:50 AM
 
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Not sure about every channel being HD, and not sure how they are doing it, but Shaw has a highdef signal on (Classic channel 103) Sportsnet East HD..which is on F2, usually; and is obviously not coming from there now.

I had sports on most of the night up until well over 8:30 pm Atlantic and didn't notice the problem until I changed channels.. As someone else pointed out, most of the HD Canadian nets are on the third satellite, so my guess is that TO and Vancouver signals are being substituted with signals from other cities for those of us that are able to receive them. (eq. 6XX receivers). I can definately tell the difference between HD and SD.
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post #34 of 46 (permalink) Old 2016-10-03, 11:10 AM
 
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Quote:
Originally Posted by GaryE View Post
Honestly, Shaw Direct should have had a card or notice up on channel 299 telling its customers of the problem and post updates on this channel. Channel 299 is also used as their "Bookmark" channels that are placed around the channel lineup so I'm sure most subs would have seen this card eventually. They have a card up now on some channels but it doesn't give much info.
There was a message card up on 327 classic east lineup (and a few more) stating they'd lost channels. Luckily I found it after only my SECOND 630 reboot. I'll have to remember that. But yes, either emailing our accounts, or messaging our boxes would have saved them a great deal of CSR grief.
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post #35 of 46 (permalink) Old 2016-10-03, 11:16 AM
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It appears Telesat has been able to get the satellite turned back around. Signals are coming back up.
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~Gary
Shaw Direct DSR 630 HDPVR w/Ontario Life | Aquos 46" 120Hz LCD TV | Watch Me!
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post #36 of 46 (permalink) Old 2016-10-03, 11:18 AM
 
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F2 is back in business
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post #37 of 46 (permalink) Old 2016-10-03, 11:40 AM
 
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partly back. I was just watching HBO2, and it went dark again. Slowly but surely...
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post #38 of 46 (permalink) Old 2016-10-03, 12:33 PM Thread Starter
 
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I checked a few US Net and CNN HD channels. They are back!

Now I will have to change my timers back from SD to HD.
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post #39 of 46 (permalink) Old 2016-10-03, 01:21 PM
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Internet, phone services gradually returning after Telesat satellite issue in Northern Canada - North - CBC News

Quote:
the affected satellite performed emergency movements for reasons that are currently under investigation...

...Flaherty said this is "definitely not" the same problem as 2011...
Another link: NunatsiaqOnline 2016-10-03: NEWS: Telesat satellite screw-up knocks out internet, LD phone service across northern Canada

Interesting that a web-search brings up mostly articles from the 2011 incident, unless you insert 2016 into the search criteria. Also interesting that CBC has the best/most info on the topic.

"Communication companies" seem to be very poor at communicating when something like this happens...

57's Home Theatre (Latest equipment & photos)
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post #40 of 46 (permalink) Old 2016-10-03, 02:00 PM
 
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I did one reboot, checked a 2nd receiver (same problem) then I came to this board. And whatddaya know - all the info I need was here. I knew it wasn't my LNB or receiver and that somebody was looking into it.

Thanks
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post #41 of 46 (permalink) Old 2016-10-03, 02:26 PM
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We will never know the true cause probably

Quote:
OTTAWA, CANADA, October 3, 2016 – Telesat confirms that, following a technical anomaly that occurred on its Anik F2 satellite yesterday, customer services on Anik F2 were restored early this afternoon. The satellite is performing normally and all of its subsystems appear healthy.

Satellite anomalies like the one that affected Telesat’s Anik F2 yesterday are highly unusual. Telesat is continuing to investigate the root cause of the anomaly and will advise affected customers as more details become known.
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post #42 of 46 (permalink) Old 2016-10-03, 06:04 PM
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RuralRouter : The fact is, that mail, the way it to the receiver is with channel 350 and guess what? He's on F2....
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post #43 of 46 (permalink) Old 2016-10-03, 06:42 PM Thread Starter
 
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Of Course, MAIL MESSAGE service is only on F2. It had to be on F2
That explains why no Messages....
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post #44 of 46 (permalink) Old 2016-10-03, 07:57 PM
 
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Suppose this is a result of a hack at TeleSat?
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post #45 of 46 (permalink) Old 2016-10-06, 03:18 PM
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Exclamation SD is offering a free PPV for the satellite lose.

Shaw Direct is offering its customers a free PPV valued up to $8.99 as a "peace-offering" for the satellite failure on Oct.2/3.

Claim yours here.
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~Gary
Shaw Direct DSR 630 HDPVR w/Ontario Life | Aquos 46" 120Hz LCD TV | Watch Me!
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