Answer from Shaw
My question has to do with something that has been bothering me ever since the new firmware, 50.25, for the 630 was put out.
If on playing a recording, you skip forward (or back) and then immediately fast forward, it will fast forward for a second or two and then resume normal speed all by itself. If you then hit fast forward again, it will stay in ff until you take other action. But if after a skip you wait a few seconds and then ff, it will stay in ff. So it is just if the fast forward follows immediately after a skip that this spontaneous action takes place.
Has this glitch in the this firmware release been noted and will it be fixed in the next update?
Thank you for contacting Shaw Direct, this email is in response to your request received 10/13/2016.
We would like to thank you for taking the time to mention this. We will be sure to forward your feedback to our technical team for them to review this. With every update of our firmware we strive to correct issues such as these, and getting feedback is what allow us to do so.
I hope this answers your questions, please do not hesitate to get back to us for further assistance. We are available by chat through the Shaw Direct web site, and by phone at 1-888-554-7827.