I'll try to keep this as simple as I can.
We have our TV from ShawDirect and recently cut back to half the previous cost. Phone and TV is BellAliant fibreop and there's a promotion available where adding TV would cost almost the same total as taking two separate services now, but with the added bonus that we'd effectively get back all the channels we just cut out. (And we do miss some of them them, but not enough to pay another $20 to get them back)
Not only that but the promotion includes a reduced monthly bill of $50 for a whole 12 months. That's $600 saved and then back to the current fees for a better choice than now.
I've exchanged some emails with SD and the best they can offer is changing the package to something I had not previously seen and then adding back. I can get back what I want for $5 more than now but it's not really fair on the other family members. And still not good. So I suggested it just remained for me to get back with a cancellation date.
I then got a call - not totally unexpected - suggesting that as I'd been with them since 2005 they would likely offer me something. I should call and ask for "Loyalty Care" to check.
The thing is, for them to match what's on offer, they'd essentially have to add back all the channels we cut, give us the service for free for 12 months and then in a year only charge what we pay now but with the better selection. I can't see that happening.
But what could I expect? I'd actually like it if we could just get the networks, all sportsnet/TSN channels, NatGeo and Space (but not E, cartoons, CMT and countless others) and pay about $30.
But paying the existing rate and regaining what we cut would probably keep me happy.
Obviously I can call and ask, but this "playing one off against the other" negotiation is not really something I'm good at. I'd also like to avoid the intallation that would be necessary for hooking up the three TV sites around the house.
Any suggestions from those with experience? Just suppose, for example, they agreed to add back channels at no charge, would that be time limited?