Join Date: Oct 2010
Location: Brampton, ON & Dartmouth, NS
Sounds like multiple problems. His changing the cable may have fixed one problem. If you've done a full reset including reformatting of disk, then you probably need a new box. Get a cup of coffee, sit in your favourite chair and play the game by calling SD tech support. Go through their song-and-dance calmly answering any questions and they'll soon send you a new box. You really have no choice, other than to choose not to use pay TV.
OTA: Sony digital TV, Clearstream 2V@7' high, CM-7777, 10dB line amp; FTA: New 1.2-metre Ku-band dish.