I would accept this arguement, if other electronic devices were flawless. I believe another member posted how he had to boot his computer twice to get it run. Well, I mean I guess we should jump all over Microsoft and Apple since they've been making computers since the 80's and they still can't get right either eh? The point is, when you're talking electronics, flawless or perfect is unfortunately words that can't be used. Yes I would very much like to have a receiver that doesn't have sporadic reboots, but if I have to endure a reboot once every 3 to 4 weeks, well then I'm fine with that. Hopefully the upcoming software release that others have claimed are coming will drastically improve the user experience of those who are having a rough go of it
We don't agree but that's OK. If the 630 meets your expectations I can't do a thing about it other than being happy for you. I still wish you could see how much better the product should be.
However, the comparison with a computer is flawed. A PC has to operate with hundreds, thousands of programs from as many companies. All these programs are written in many different languages. A lot of them write in your computer registry which can get messy. It's a much more complex entity, IMO as a computer user and as someone who has been a computer programmer for 18 years now.
What does a PVR do? Other than decyphering an encvrypted broadcast which boxes and PVR's have done for decades, it:
- Play recordings
- FF recordings. The 630 doesn't always do that - see pixelization/freeze issues in this thread
- Skip Ahead. The 630 doesn't always do that. Sometimes it kips backwards. Sometimes it brings you back to the beginning
- keeps tracks of timers. It starts the timer at X and stops it at Y. The 630 doesn't always do that
- manages list of recorded programs. The 630 doesn't always do that. SOmetimes the list disappears for days
- manages list of favority channels, subscribed channels, guide info. The 630 doesn't always do that. Sometime it reboots itself while changing favs. Sometime the guide show NO INFO for no reason.
- manages user settings
What I like to compare a DVR to is another DVR. The 630 doesn't come close to other PVR's I owned/still own in terms of reliability. They are behind in in being "user friendly" but that part is more subjective and easily corrected.
Lastly, Shaw Direct (Startchoice) has a history of being incredibly slow at providing firmware upgrades. They have you think they're testing the crap out of it. When it does get released, the bugs are obvious and one wonders who the heck is testing these and what exactly have they been doing all that time?
I recently purchased a rather expensive Blu Ray player. It's a OPPO 93. They came out after a lot of testing on the field by beta testers. Was it perfect? Absolutely not. But since I got it before Christmas there has been I think 2 firmware updates(maybe more) to fix problems as they get reported. Furthermore, I had an audio synch issue and I sent them an email about it. They sent me a link to a private firmware update. Other users had reported that issue and they already had a fix for it. That folks is customer service in the ERA of firmware upgrades.