630 HD PVR - Non Owners and Potential Owners discussion - Page 41 - Canadian TV, Computing and Home Theatre Forums
LinkBack Thread Tools Search this Thread Display Modes

post #601 of 874 (permalink) Old 2010-09-07, 10:13 PM
Join Date: Apr 2005
Location: Winnipeg, Manitoba
Posts: 46
Angry WTF!!!

"I ordered mine on Aug 30th as a $99 replacement of a 530. It left TO on the 1st and arrived in Calgary today. Hopefully it'll be here tomorrow. "


I ordered mine on the 24 and just got the same backorder BS!

SD is really starting to p!$$ me off right now.

Are they just picking names from a hat as to who gets them. This does not make any sense at all.
RodK is offline  
Sponsored Links
post #602 of 874 (permalink) Old 2010-09-07, 10:15 PM
Join Date: Jun 2005
Posts: 1,995
The shipping order is really odd. I ordered mine Sept 1, and was told by CR that I would receive it by tomorrow.
TJ77 is offline  
post #603 of 874 (permalink) Old 2010-09-07, 10:28 PM
Join Date: Aug 2010
Posts: 15
Don't worry I already came out and basically accused them of cherry picking orders based on paid customers in relation to the fact that I ordered before some on here and have yet to receive mine.

As I stated above I agreed to the one year free rental.

What's even funnier is I live about a little over an hours drive from the warehouse.

anesthetized is offline  
post #604 of 874 (permalink) Old 2010-09-07, 10:49 PM
Join Date: Aug 2010
Posts: 59
Ordered mine on the 25th, Got a tracking number last Friday and it showed leaving Calgary. I phoned Puralator and was told it takes 2 business days to deliver. Today would have been day 1 according to them. So he said I should have it tomorrow. I hope this is not all BS and I am going to be told it's back ordered. Mine was a straight order (no trade in) for a year free rental and the $199 buy out.
rrcole is offline  
post #605 of 874 (permalink) Old 2010-09-08, 12:08 AM
Join Date: Mar 2010
Location: BC Interior
Posts: 1,636
I now have a 2nd one on order. Thank you Shaw Direct for being reasonable with existing customers.
gzink is offline  
post #606 of 874 (permalink) Old 2010-09-08, 07:34 AM
Join Date: Dec 2002
Posts: 3,777
I ordered my 630 the first day they were available and paid the full $399.

After reading about the deals here I tried to get something similar. Best I could manage was a $120 programming credit and $50 PPV credit. I sold my 530 for $220 so my net for the upgrade was $60 tax included. Definitely worth it.
peano is offline  
post #607 of 874 (permalink) Old 2010-09-08, 08:19 AM
Join Date: May 2007
Location: Mississauga
Posts: 34
I had ordered a 630 on Aug. 15 and paid $399. The day it arrived, I saw on the forum that they were offering the $99 trade-in deal for existing 530 owners. Called them up, they agreed to a deal, but insisted I had to return the 630 to them so they could cancel the 399 charge, only then could I order the $99 trade-in.

I thought that was exceedingly stupid, but I went along with it to save $300 (in fact I was going to save $600 as I have 2 530s to trade in) Anyway, I sent back the 630 last Wed. and called to re-order on Sat. Of course, they had no record of the 630 being returned, even though Purolator said it had arrived at SD on Thu. morning. So, I called this morning.

The first CSR I spoke to denied the existance of the $99 trade-in deal. Whether she was feining ignorance, or actually was ignorant, I'll never know as I insisted to be bumped to customer relations. Fortunately, all this rigamarole with the returning the 630, etc was in my file, so they started the $99 trade-in deal, but not before insisting that the deal was for ONE 530 only, and that I had to pay full price if I wanted a 2nd one. Again I insisted that I was offered the deal on BOTH my 530s. She put me on hold for a while and came back and agreed to the deal and I was able to place my order for 2 630 upgrades.

Now I see the words backorder on some posts and it has me thinking. The CSR never mentioned that (perhaps because I live about 30 minutes from SD's building here in Mississauga.

Anyway, after all that kerfuffel, I allegedly have 2 630s coming for less than half the price of the original $450 (tax & delivery) I was billed for one.

Now as long as they work ...
TQ345 is offline  
post #608 of 874 (permalink) Old 2010-09-08, 10:53 AM
Join Date: Sep 2010
Posts: 4
Just an update that offers are still out there as of Wed Sep 8.

I have 3 505's. I called today and spoke with a CSR who was quite nice. After he realized we had been with Shaw for 5 years, he passed me to a CR.

That person stated there were no deals currently, but then offered me a new 630 for 3 months free rent, then $199 to purchase. lol Me guesses that is a deal, no? lol No return of 505's. Quite happy with this option. They also saved me $25 on hook up at new house, so will be staying with Shaw for awhile now.
nick_canada is offline  
post #609 of 874 (permalink) Old 2010-09-08, 11:19 AM
Join Date: Feb 2003
Location: Heidelberg,ON
Posts: 1,248
I was on the phone with Shaw and got the 12 month free w $199 buy option on Sept 2nd? Told them to purolate it to my work address.... wonder if mine is a backordered one or not....

No big rush as I have a working 530 with 500gb hard drive at home.... and my ebay Zinwell wb68 multiswitch wasn't marked as shipped until Sept 3rd from the states....

I may give Shaw a call when I have time this aft.


Panny 47wx52, DMR-e80*C DSR500x2, XBOX 360, Toshiba 26hf84, LG 37LC2D
Petee_C is offline  
post #610 of 874 (permalink) Old 2010-09-08, 01:14 PM
Join Date: Aug 2010
Posts: 59
Got it this morning. All set up and activated.. See you guys in the users forum.
rrcole is offline  
post #611 of 874 (permalink) Old 2010-09-08, 01:27 PM
Join Date: Nov 2004
Location: Windermere, BC
Posts: 1,309
Got mine this morning and will activate this aft.

Sony KDL-52XBR4,SD DVR530/630,Tosh HD-A2 HD-A30, Pana DMP-BD65, Pio VSX-1015,Energy C3,CC100,ESM-4,S8.2, Engenius WAP
BCScott is offline  
post #612 of 874 (permalink) Old 2010-09-08, 02:54 PM
Join Date: Sep 2005
Posts: 764
got mine this morning too
have to return the 530
do i have to return the 530 remote ?
gretzky is offline  
post #613 of 874 (permalink) Old 2010-09-08, 02:57 PM
Join Date: Feb 2006
Location: The Okanagan, B.C.
Posts: 438
Originally Posted by gretzky View Post
got mine this morning too
have to return the 530
do i have to return the 530 remote ?
I had to return many 530s when I had problems with them and had exchanges for brand new units. I never had to return any of the remotes (I have many now), nor did I have to return any of the cables (I have many now).
TheHans is offline  
post #614 of 874 (permalink) Old 2010-09-08, 03:55 PM
Join Date: Dec 2009
Posts: 32

Interestingly when I called shaw to ask when my unit would be shipped I was told that the pre-sold units needed shipped first and it would likely be another 7-10 days before mine would be shipped.

brewster007 is offline  
post #615 of 874 (permalink) Old 2010-09-08, 04:26 PM
Join Date: Jan 2010
Posts: 3
Just wanted to chime in with the deal I ended up with on the 630. I've been with SD since 2001 with a mid level programming package (I think my bill is around $75/month these days). I've got several 505 receivers but no 530. I started off speaking with a CSR. Said I was interested in buying a 630 but thought $399 was a bit steep. I mentioned the deal they were offering on their website to new customers ($399 less $100 programming credit less $50 PPV credit) as well as the $250 that Telus is charging for their PVR. She made a bit of an attempt to justify the $399 but didn't push it very hard. Without me asking, she said she would transfer me to Customer Relations and they would see what they could do. A very pleasant women came on the phone and offered me 2 options: (a) no charge rental for 12 months with the $199 buyout that others on here have mentioned; or (b) $399 less a $100 programming credit plus a further $10 reduction on my bill for 10 months. While both options would eventually result in me paying $199 for the 630, the free rental option was the better financial deal so that's what I went with. I should also mention that they are giving me free installation for the additional coax line I need. I bought an Eagle Aspen multiswitch off of eBay for $35 so my total cost for getting the 630 seems pretty reasonable. All in all, I feel like I got a fair deal and am happy with SD's customer service.
Silver Boy is offline  

630 , pre-order

Quick Reply

Register Now

In order to be able to post messages on the Canadian TV, Computing and Home Theatre Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Please enter a password for your user account. Note that passwords are case-sensitive.


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:


Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.

Thread Tools Search this Thread
Show Printable Version Show Printable Version
Email this Page Email this Page
Search this Thread:

Advanced Search
Display Modes
Linear Mode Linear Mode

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

For the best viewing experience please update your browser to Google Chrome