Home Away From Home Program - Canadian TV, Computing and Home Theatre Forums
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post #1 of 300 (permalink) Old 2009-07-31, 07:54 PM Thread Starter
 
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Home Away From Home Program

Not too long ago there was an announcement that Shaw Direct had canceled their Home Away From Home program, posted on Digital Home at http://www.digitalhome.ca/content/view/3559/279/. HAFH, explained below, would henceforth only be available to customers already on the program.

I recently asked Contact Us at Shaw what the program was all about, and the legalities of receiving Shaw in the U.S., and got this reply today:

"Home Away From Home is a program offered to our customers who are looking to stay connected to Shaw Direct (previously Starchoice) year round. The purpose of the program is to ship a second dish and self install kit (if necessary) to a 2nd residence within Canada so that customers can continue to enjoy Shaw Direct programming while on vacation (at the cottage, RV, etc.) You can have both your primary residence and vacation residence all under one account. One account = one bill.

HAFH is NOT to be used for watching programming at two locations simultaneously. You are responsible for ensuring us that the programming is being watched at one address at a time, not both.

$99 plus tax one time charge to cover the cost of the dish. $13.99 shipping fee for dish. Receivers purchased at regular Cash and Carry price . Thank you for choosing Shaw Direct.
Raj, Shaw Direct"

... Mike
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post #2 of 300 (permalink) Old 2009-08-01, 01:11 AM
 
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Yeah, they canceled it and then brought it back. Legally, they are not allowed to set up a dish in the States. So to bypass that you will have to buy a dish through an independent store or ebay and install it in the States yourself.
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post #3 of 300 (permalink) Old 2009-08-03, 09:06 AM
 
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HAFH is NOT to be used for watching programming at two locations simultaneously. You are responsible for ensuring us that the programming is being watched at one address at a time, not both.
So if the kids stay home, do you have to make them promise not to watch TV? This seems to be silly. Is it political?
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post #4 of 300 (permalink) Old 2009-08-03, 11:09 AM
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It has to do with program rights, which for one subscription are for one address.
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post #5 of 300 (permalink) Old 2009-08-03, 04:54 PM
 
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It is based on the honor system. As long as you promise that the two locations will not be in use at the same time, they will take your word for it.
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post #6 of 300 (permalink) Old 2009-08-04, 10:06 AM
 
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Bell cancelled their program and went crying to the CRTC when SC didn't follow suite.
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post #7 of 300 (permalink) Old 2009-08-04, 09:07 PM
 
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Bell still has their program. However, with Bell you have to tell them which receivers are at the home and which ones are at the cabin. If you go to the cabin, you have to call them and they will then turn off receivers at the house and turn on the receivers at the cabin. When you are back at home you have to call them again to turn on the house receivers and turn off the cabin ones.
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post #8 of 300 (permalink) Old 2009-08-04, 09:39 PM
 
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I stand corrected, Bell modified it's program after the cable companies whined to the CRTC. In a manner of speaking Bell also expects you to only watch tv at one location at any given time. In the real world, RVers with kids take satellite tv with them camping. If their kids stay at home does that make you or them thieves for the family watching tv at 2 different locations? Should the person who's name is on the account pay a fine and/or go to jail for it? At what point did rules on watching tv become stupid? Inquiring minds want to know.
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post #9 of 300 (permalink) Old 2009-08-06, 12:50 AM
 
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most people are not quite so honest when it comes to tv. i'm often finding on a service call that not all the receivers listed on the account are present and accounted for. somehow i don't believe them when they say the other 2 receivers are in the rv when they only have 1 at home.
i wouldn't blame the satellite providers for their policies though. it's the networks like tsn and discovery that want to be paid for every pair of eyes watching their show. they are willing to make a concession for the family who wants to have several receivers in the same house and allow 5 or 6 boxes activated on one account as long as they are all in the same house. what you often find though are people taking a receiver from home and hooking it up in their business's waiting room or giving a receiver to a relative, or putting a receiver in their rental property. they will tell their son to get a job to pay his way through university but when it comes to tv they are only too happy to give it away for free.
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post #10 of 300 (permalink) Old 2009-08-06, 01:07 AM Thread Starter
 
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I think the mindset here goes back to the 70s, when the cable companies (at least in Ontario) charged for every extra outlet in the house. Even before that, Bell would charge extra for more than two 'phone outlets, IIRC. Eventually it became law that a minimum number of 'phone and cable outlets were required as part of every residential construction permit; Radio Shack sold all the parts you needed for phone and cable connections.

Cable companies didn't use STBs so you could plug in a TV/TVs anywhere in your house.
Cable installers were told flat out by many customers: "You can cut the tip off that outlet, but I'll just hook it up again after you leave." The opposition eventually caved in.

Today, the cable companies benefit over the sat companies because--by sheer force of logistics--we can't run a cable from our houses to our cottages. But back in the day, they also made a lot of money renting/selling set-top converter boxes, before TVs included them. And so with the onset of satellite feeds, there's a mental block against the morality, or lack thereof, of paying once and taking it everywhere. Let's not even talk about the music business... .

... Mike
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post #11 of 300 (permalink) Old 2009-08-08, 01:35 PM
 
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there's a few legitimate applications that would get thrown out if they were to apply the "only one location active at a time rule" and that's where the guy who works away from home takes a receiver with him. i often see people living in the rv for 6 months while they work in the oilpatch or do some seasonal work while the rest of the family is on the other side of the country.
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post #12 of 300 (permalink) Old 2009-08-08, 05:37 PM
 
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Don't want to start an argument here.
But technically that is not a legitimate use.
For about $20 total per month, a guy in the oil patch temporarily, can have the basic satellite in the trailer. That would be the least of expenses incurred.
But hey let's not argue I'm just making a point.
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post #13 of 300 (permalink) Old 2009-08-10, 12:46 PM
 
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And he would be deprived of experiencing the same stuff that his family is getting!

BTW I bought my receivers off craigslist from a guy who was taking them to Cabo when his "clients" cancelled their new condo purchases there. When I activated them, the CSR was surprised that they were new receivers never activated before.
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post #14 of 300 (permalink) Old 2009-08-11, 01:45 PM
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Originally Posted by kcowan View Post
And he would be deprived of experiencing the same stuff that his family is getting!
That's his problem if he wants to play by the rules SD has to follow.
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post #15 of 300 (permalink) Old 2009-08-11, 01:53 PM Thread Starter
 
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Interesting. I have DSL for my Internet access, and I can take my modem anywhere, plug it in, and ... using my own account... get Internet access. Not tied to the phone number, house address, anything. In fact, I can use two modems at two different addresses, and be logged in to the same provider at the same time from both places.

One would think that, particularly with User ID requirements and passwords, this would not be allowed, but they don't seem to care. So theoretically, I'm paying for one account but able to use it elsewhere at the same time. It's aggravating that I can use a cell phone wireless account from anywhere, but not my home account for Shaw.

If I buy a second cell phone, and have it assigned the same phone number, then could I use both phones at the same time to log on? Since I'm paying for the second cell phone as a receiver, does the same concept apply to a Shaw Direct box as a receiver?

... Mike
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