Hi, I have 2 Amcrest 721 cameras (not POE) and a lot of trouble with their cloud recording. One is the paid 7-day retention, the other is the free 4-day retention.
Both have the latest (v18) firmware. They seem to do well after a power cycle and rapidly decline. Motion events are not being detected. I know this is happening because an event block will sometimes start (or end) with someone standing in the room with no adjacent even of them entering/leaving. Review is also problematic as the "download" button when using a browser in Windows 7 doesn't seem to work. Have to download on Android phone them find a way to transfer.
Is this likely a problem with the cloud service, or with the cameras themselves? Would a different cloud service (e.g. Angelcam) possibly do better, or is it mostly likely the camera? Would sticking an SD card in for motion-activated recordings be more reliable?
Or is there something fundamentally wrong with the hardware? Have about 7 days to return.
Thanks!
=aw
Both have the latest (v18) firmware. They seem to do well after a power cycle and rapidly decline. Motion events are not being detected. I know this is happening because an event block will sometimes start (or end) with someone standing in the room with no adjacent even of them entering/leaving. Review is also problematic as the "download" button when using a browser in Windows 7 doesn't seem to work. Have to download on Android phone them find a way to transfer.
Is this likely a problem with the cloud service, or with the cameras themselves? Would a different cloud service (e.g. Angelcam) possibly do better, or is it mostly likely the camera? Would sticking an SD card in for motion-activated recordings be more reliable?
Or is there something fundamentally wrong with the hardware? Have about 7 days to return.
Thanks!
=aw