CRTC takes telcos to task over paper billing fees

by Christina Peden The CRTC is challenging Canadian telecommunications companies over their choice to charge customers additional fees for paper bills. The governmental body plans to host a meeting with telecommunications and broadcast companies to discuss its concerns regarding the fees. The CRTC conducted a fact-finding mission to delve into the issues surrounding paper billing [...]

Bell expands 4G wireless service to small communities in Atlantic Canada

Bell has announced that 52 communities across Nova Scotia, PEI, New Brunswick and Newfoundland & Labrador will have access to the telecomm provider’s 4G LTE wireless network by the end of the year. By the end of 2015, Bell says that more than 100 Atlantic Canadian communities will be on the 4G network. Bell’s LTE [...]

Rogers cuts hundreds of jobs as part of drastic restructuring plan

by Christina Peden Rogers confirmed yesterday that they have cut “several hundred” middle managements jobs across Canada, along with 15% of executive positions at the vice president level and above. Rogers CEO Guy Laurence in May announced a new plan for the company, dubbed Rogers 3.0, in a bid to overhaul the customer service process [...]

Canadians pay more for mobile service than other G7 nations: report

by Christina Peden Canadians pay higher prices for mobile service compared to their international peers, a new report shows. The study, commissioned by Industry Canada and the CRTC, reveals that the heaviest users of mobile services — those that pay for voice, text and data — saw price decreases of 27 per cent to just [...]

1 in 5 Canadians have ditched their landlines for cell phones

by Christina Peden The landline is beginning to go the way of the dinosaur, according to a new Statistics Canada report.  In 2013, 21% of Canadian households had eschewed their landlines in favour of their mobile, up from 13% in 2010. Unsurprisingly, cell phone-only households is most prominent among the under 35 set, with 60% [...]

Government announces more wireless airwaves to boost competition

by Christina Peden Industry Minister James Moore today announced that the government will auction more ‘prime’ wireless spectrum, with 60% of the airwaves set aside for smaller mobile providers such as WIND, Mobilicity and Videotron. According to Moore, this is part of his government’s plan to foster competition in the country’s wireless market, which is [...]

LG G3 coming to Canada this summer

by Christina Peden If selfies are your thing, this might just be your dream phone. LG electronics today announced the release date for the LG G3. The company had previously revealed the phone at a press conference in May. The G3 features a 3,000Ah removable battery and a 5.5 inch Quad HD display with 2560 [...]

Telus gives huge thank you to longtime customer

Telus recently gave a decades-long customer the surprise of her life. Ramona Ostrander has been with the telecommunications for the past 20 years. They surprised her at her home in Guelph, ON to to fulfill her lifelong dream — flying in an airshow airplane (that had her name on it, no less). Check out the amazing [...]

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