Government of Ontario introduces wireless “Bill Shock” legislation
The McGuinty Liberal government today announced that they would support legislation that would force wireless providers in the province to provide their customers a more straight forward experience when it comes to their wireless bills. The legislation essentially would force wireless contracts to be written in what is deemed as plain language, and would regulate the fees that providers in Ontario could charge for ending or changing contracts.
Most of the press we read centered around how this will impact Bell, Rogers, and Telus, who combined are responsible for the mass majority of wireless contracts within Ontario. Newer providers like Wind Mobile were quick to release statements celebrating the decision. “Hats off to the Government of Ontario for demonstrating leadership on consumer protection in the wireless market,” said Anthony Lacavera, Chairman and CEO of WIND Mobile. “As longstanding champions of wireless choice for Canadians, WIND Mobile is glad to see Ontario taking strides to promote real competition and protect consumers from unfair practices.”
The legislation, if it ever does actually become law, would take affect six months later, and apply to any contracts amended after that time, regardless of the date of the original commitment.
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